Legislation Details

File #: 2026-1458    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 10/2/2026 In control: Board of Commissioners
On agenda: 11/10/2026 Final action:
Title: Commission District(s): All SWC – Statewide Contract (SWC) No. 99999-SPD-T20120501-0004 Networking Equipment and IT Infrastructure Products. For use by Department of Innovation and Technology (DoIT) to obtain hardware support, migration and conversion services for the County’s Avaya systems. Awarded to Avaya, LLC, c/o NWN Carousel Industries of North America, LLC: Amount Not To Exceed: $1,308,636.18.
Attachments: 1. 2026-1458 Agenda Notes, 2. 2026-1458 Departmental Recommendation Form - Carousel - Avaya v2, 3. 2026-1458 NWN Carousel Quote No. Q-287250 2026.08.18 - Avaya, 4. 2026-1458 SWC 99999-SPD-T20120501-0004 combined, 5. 2026-1458 Cost Analysis
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Purchasing Type: Statewide (SWC)                               

Public Hearing:  YES ☐     NO ☒                                  Department: Purchasing & Contracting                                     

 

AGENDA ITEM:

Title

Commission District(s): All

SWC - Statewide Contract (SWC) No. 99999-SPD-T20120501-0004 Networking Equipment and IT Infrastructure Products. For use by Department of Innovation and Technology (DoIT) to obtain hardware support, migration and conversion services for the County’s Avaya systems. Awarded to Avaya, LLC, c/o NWN Carousel Industries of North America, LLC: Amount Not To Exceed: $1,308,636.18.

Body

 

Information Contact: Michelle Butler, Chief Procurement Officer

Phone Number: (404) 687-3581

 

PURPOSE:

Consists of purchasing from the competitively let SWC No. 99999-SPD-T20120501-0004 for the 3-year purchase of hardware support, one-time migration and conversion services for the County’s use of Avaya voice, messaging and contact center systems. These services are primarily utilized by DoIT, E911, Public Safety, and general County administrative offices. This purchase covers support at multiple County facilities across all commission districts. Failure to approve could results in the loss of vendor support, a risk of system outages, an inability to receive timely fixes or updates, and potential operational disruptions to essential communication services. NWN Carousel Industries of North America, LLC is an authorized reseller of these products and services.

 

RECOMMENDATION:

Recommended Action

Recommend approval to purchase from SWC No. 99999-SPD-T20120501-0004 with:

 

Avaya, LLC, c/o NWN Carousel Industries of North America, LLC, 659 S County Trail, Exeter, RI 02822

 

Amount Not To Exceed: $1,308,636.18

 

ADDITIONAL INFORMATION:

1. Contract Effective Date:                     June 1, 2012

2. Contract Expiration Date:                     September 30, 2027

3. Funding:                     Operating - Maintenance and Repair (DoIT)