Legislation Details

File #: 2026-1226    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 8/7/2026 In control: Board of Commissioners
On agenda: 9/15/2026 Final action:
Title: Commission District(s): All RA - Ratification of Change Order Nos:.5, 6 and 7 to Contract 1341558 Networking Equipment (SWC 99999-SPD-T20120501-0004). For Use by the Department of Finance to obtain support services for Swampfox First-In-Line (FIL) and Custom Water Sewer Application and additional phone lines, used by Finance - Utility Customer Operations (UCO) for intelligent callback and call management system. Ratifying previously issued purchase order for additional phone lines, 2025-2026 and 2026-2027 services. Awarded to: Avaya Inc.: Amount Not To Exceed: $67,873.46.
Attachments: 1. Agenda Notes - Swampfox, 2. UD CO Form, 3. Quotes - 2026-1226 - Swampfox, 4. SWC - Swampfox, 5. Swampfox - Authorized Resellers
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Purchasing Type: Ratification (RA)                               

Public Hearing:  YES      NO                                   Department: Purchasing & Contracting                                     

 

AGENDA ITEM:

Title

Commission District(s): All

RA - Ratification of Change Order Nos:.5, 6 and 7 to Contract 1341558 Networking Equipment (SWC 99999-SPD-T20120501-0004).  For Use by the Department of Finance to obtain support services for Swampfox First-In-Line (FIL) and Custom Water Sewer Application and additional phone lines, used by Finance - Utility Customer Operations (UCO) for intelligent callback and call management system.  Ratifying previously issued purchase order for additional phone lines, 2025-2026 and 2026-2027 services.  Awarded to: Avaya Inc.: Amount Not To Exceed: $67,873.46.

Body

 

Information Contact: Michelle Butler, Chief Procurement Officer

Phone Number: (404) 687-3581

 

PURPOSE:

Awarded on September 3, 2020 for an amount not to exceed $18,701.30. On July 1, 2021, an annual renewal was approved for an amount not to exceed $18,701.30. On July 1, 2022, an annual renewal was approved for an amount not to exceed $21,623.38. On September 21, 2023, an annual renewal was approved for an amount not to exceed $21,857.14.  On December 17. 2024 the BOC approved a ratification of a previously provided annual renewal effective July 1, 2024 through June 30, 2025.  Consists of purchasing off SWC # 99999-SPD-T20120501-0004 to purchase Swampfox First-In-Line (FIL) and Custom Water Sewer Application with its authorized reseller Carousel Industries, Inc. The services are used by Finance Utility Customer Operations (UCO) for their callback and call management system.  This request seeks to ratify a previously provided purchase order for additional phone lines, 2025-2026 and 2026-2027 services.

 

RECOMMENDATION:

Recommended Action

Recommend approval to ratify and approve the purchase off SWC #99999-SPD-T20120501-0004 with:

 

Avaya, Inc., c/o Carousel Industries, Inc., 3025 Windward Plaza, Suite 195, Alpharetta, GA 30005

 

Amount Not To Exceed: $67,873.46

 

ADDITIONAL INFORMATION:

1. Contract Effective Date:                                                                September 3, 2020

2. Contract Expiration Date:                                                               September 30, 2026

3. Amount Spent To Date:                                                                $103,833.12

4. Funding:                                                                                                         511 DWM Operating (Finance).