Public Hearing: YES ☐ NO ☒ Department: Chief Executive Office
SUBJECT:
Title
Commission District(s): All Commission Districts
Adoption of the Operational and Performance Assessment and Ratification of Contract No. 2000186 Operational and Performance Assessment Services (Purchasing Policy Exemption): Awarded to Mauldin & Jenkins, LLC. Amount Not to Exceed: $331,180.00.
Body
Information Contact: Zachary L. Williams, Executive Assistant/Chief Operating Officer
Phone Number: 404-371-2881
PURPOSE:
Adoption of the Operational and Performance Assessment and Ratification of Contract No. 2000186 Operational and Performance Assessment Services (Purchasing Policy Exemption): for use by the Chief Executive Officer. As part of the CEO’s commitment to efficient county operations, Mauldin & Jenkins was contracted to assist in determining what organizational and operational policies, practices and procedures can be improved upon and what can be leveraged elsewhere within the County. This contract consists of an assessment of the operation and performance of various County departments.
Attachments:
1. The Operational and Performance Assessment Strategic Roadmap
2. The Final Operational and Performance Assessment Report
NEED/IMPACT:
This contract consists of an assessment of the operation and performance of various County departments. Assessment services primarily included: review of job roles and responsibilities, governing requirements, standard operating manuals and procedures, organization makeup, and current relevant use of technology and opportunities for automation/enhancement, current culture (inclusive of employee understanding of how their work aligns with the department and the County’s mission and values); comparison of current environment to leading practices and department specific goals; and recommendations for improvement/enhancement of operations. These findings will be the basis for the development and implementation of a change management strategy which will include quarterly updates to the Board of Commissioners’ committees of jurisdiction.
FISCAL IMPACT:
Amount Not to Exceed: $331,180.00.
RECOMMENDATION:
Recommended Action
Recommend adoption of the Operational and Performance Assessment and ratification of Contract No. 2000186 with: Mauldin & Jenkins, LLC, 200 Galleria Parkway SE, Suite 1700, Atlanta, Georgia 30339 and authorize the Chief Executive Officer to execute the contract and all associated documents.