Purchasing Type: Change Order (CO)
Public Hearing: YES ☐ NO ☒ Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): All
CO - Change Order No. 1 to Contract No. 2000518 Emergency Ambulance Services (Multiyear). For use by the Department of Fire Rescue (FR) to obtain comprehensive 911 ambulance services. Seeking to revise the contract start date to July 1, 2026, and increase contract term through December 31, 2031, to allow vendor their full performance time period. Awarded to Metro Ambulance Service, Inc. DBA American Medical Response. CONTRACT TERM INCREASE ONLY.
Body
Information Contact: Michelle Butler, Chief Procurement Officer
Phone Number: (404) 687-3581
PURPOSE:
Awarded by the BOC on November 18, 2025, in an amount not to exceed $77,773,900.00. This contract consists of providing comprehensive 911 ambulance services to include: emergency ambulance services, 911 response, advance life support (ALS) and basic life support (BLS) transport, and any other services that is designed to improve efficiencies in the 911 ambulance service system (such as a nurse hotline). The County is taking a comprehensive systems approach to the overall emergency medical services (EMS) system of which ambulance services comprise one important part. This approach also calls for the County to maintain EMS coordination, oversight, and accountability, while allowing the contractor’s expertise and entrepreneurial talent to collaborate with the County to manage its day-to-day operations. This model is intended to promote high-quality clinical care, efficiency, economy, reliability, and operational and financial stability. The County also desire to enhance the functional integration between other fire departments, law enforcement, hospitals, healthcare organizations, as well as cities and communities within the County and the ambulance provider(s). Seeking to revise the contract start date to July 1, 2026, and increase term through December 31, 2031, to allow vendor their full performance time period.
RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 1 with:
Metro Ambulance Service, Inc. DBA American Medical Response, 4400 State Highway 121, Lewisville, TX75056
and authorize the Chief of Executive Officer to execute the change order and all associated documents.
ADDITIONAL INFORMATION:
1. LSBE Participation: 1.39
2. Contract Effective Date: March 24, 2026
3. Contract Expiration Date: March 31, 2031
4. Total Amount Spent To Date: $0.00
5. Funding: General (Fire)