Purchasing Type: Change Order (CO)
Public Hearing: YES ☐ NO ☒ Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): All
CO - Change Order No. 1 to Contract No. 1365939 enQuesta Annual Hosting, Maintenance, and Support (Sole Source): for use by the Department of Innovation and Technology (DoIT). This contract consists of the annual hosting, maintenance, and support of a state-of-the-art Customer Information System (CIS) solution for the County’s customer billing system integration. This request seeks to add the Department of Watershed Management (DWM) to the contract and increase the contract scope of work and funding. Awarded to Systems and Software, Inc. Amount Not To Exceed: $5,674,248.85.
Body
Information Contact: Michelle Butler, Chief Procurement Officer
Phone Number: (404) 687-3581
PURPOSE:
Awarded by the BOC on February 14, 2024, for an amount not to exceed $2,568,381.67. This contract consists of the annual hosting, maintenance, and support of a state-of-the-art CIS solution for the County’s customer billing system integration. This request seeks to add DWM to the contract and increase the contract scope of work and funding. Approval of this request will allow for the payment of Invoice Cloud solutions to be integrated with enQuesta for the continuation of payment-by-phone services for various departments in the County.
RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 1 with:
Systems and Software, Inc., 10 East Allen St, Suite 201, Winooski, VT 05404
Amount Not To Exceed: $5,674,248.85
and authorize the Chief Executive Officer to execute the change order and all associated documents.
ADDITIONAL INFORMATION:
1. Contract Effective Date: March 21, 2024
2. Contract Expiration Date: December 31, 2028
3. Amount Spent To Date: $2,524,248.85
4. Funding: General - Operating (DoIT)
Enterprise - Operating (DWM)