File #: 2023-1092    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 8/29/2023 In control: OPS-County Operations Committee
On agenda: 10/17/2023 Final action: 10/24/2023
Title: Commission District(s): ALL CO - Change Order No. 4 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities. Awarded to Systems & Software, Inc. CONTRACT TERM INCREASE ONLY.
Attachments: 1. Agenda notes, 2. Change-Order-Request-Form_Systems and Software-EnQuesta_signed2

Purchasing Type: Change Order (CO)                               

Public Hearing:  YES      NO                                   Department: Purchasing & Contracting                                     

 

AGENDA ITEM:

Title

Commission District(s): ALL

CO - Change Order No. 4 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities. Awarded to Systems & Software, Inc. CONTRACT TERM INCREASE ONLY.

Body

 

Information Contact: Michelle N. Butler, Procurement Manager

Phone Number: (404) 687-3581

 

PURPOSE:

Awarded by the BOC on June 27, 2017, for an amount not to exceed $4,965,567.83. On October 9, 2018, the BOC approved Change Order No. 1 for an amount not to exceed $175,790.27. On May 14, 2019, the BOC approved Change Order No. 2 for an amount not to exceed $1,795.040.61. On November 17, 2020, the BOC approved Change Order No. 3 for an amount not to exceed $1,728,300.00. This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art CIS solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities.

 

RECOMMENDATION:

Recommended Action

Recommend approval of Change Order No. 4 with:

 

Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495

 

and authorize the Chief Execute Officer to execute the change order and all associated documents.

 

ADDITIONAL INFORMATION:

1. LSBE Participation:                 20%

2. Contract Effective Date:          November 17, 2017

3. Contract Expiration Date:        December 31, 2023

4. Amount Spent To Date:           $8,631,477.47

5. Funding:                                   Enterprise - Operating (DoIT)