File #: 2024-1124    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 9/6/2024 In control: FAB-Finance, Audit & Budget Committee
On agenda: 12/17/2024 Final action:
Title: Commission District(s): All RA - Ratification of annual renewal under Contract 1341558 Networking Equipment and IT Infrastructure Products (Statewide Contract (SWC) 99999-SPD-T20120501-0004): for use by the Department of Finance. This contract consists of support services for Swampfox First-In-Line (FIL) and Custom Water Sewer Application, owned by Avaya Inc. used by Finance Utility Customer Operations (UCO) for intelligent callback and call management system. This request seeks to ratify a previously provided annual renewal, effective as of July 1, 2024 of the Avaya Swampfox maintenance and support services through June 30, 2025. Awarded to: Carousel Industries, Inc. Amount Not To Exceed: $22,950.00.
Attachments: 1. Agenda Notes-2024-1124, 2. UD CO Form - 2024-1124, 3. Quote - 2024-1124, 4. Summary Info Sheet & Extension 8 - 2024-1124, 5. Statewide Contract Form - 2024-1124

Purchasing Type: Ratification (RA)                               

Public Hearing:  YES      NO                                   Department: Purchasing & Contracting                                     

 

AGENDA ITEM:

Title

Commission District(s): All

RA - Ratification of annual renewal under Contract 1341558 Networking Equipment and IT Infrastructure Products (Statewide Contract (SWC) 99999-SPD-T20120501-0004): for use by the Department of Finance. This contract consists of support services for Swampfox First-In-Line (FIL) and Custom Water Sewer Application, owned by Avaya Inc. used by Finance Utility Customer Operations (UCO) for intelligent callback and call management system. This request seeks to ratify a previously provided annual renewal, effective as of July 1, 2024 of the Avaya Swampfox maintenance and support services through June 30, 2025. Awarded to: Carousel Industries, Inc. Amount Not To Exceed: $22,950.00.

Body

 

Information Contact: Michelle Butler, Chief Procurement Officer

Phone Number: (404) 687-3581

 

PURPOSE:

Awarded on September 3, 2020 for an amount not to exceed $18,701.30.  On July 1, 2021, an annual renewal was approved for an amount not to exceed $18,701.30.  On July 1, 2022, an annual renewal was approved for an amount not to exceed $21,623.38.  On September 21, 2023, an annual renewal was approved for an amount not to exceed $21,857.14. Consists of utilizing the Avaya, Inc. Statewide Contract (SWC -99999-SPD-T20120501-0004) to purchase Swampfox First-In-Line (FIL) and Custom Water Sewer Application with its authorized reseller Carousel Industries, Inc. The services are used by Finance Utility Customer Operations (UCO) for their callback and call management system. 

This request seeks to ratify a previously provided annual renewal, effective as of July 1, 2024 of the Avaya Swampfox maintenance and support services through June 30, 2025.

 

RECOMMENDATION:

Recommended Action

Recommend ratification of annual renewal through June 30, 2025 with:

 

Carousel Industries, Inc., 3025 Windward Plaza, Suite 195, Alpharetta, GA 30005

 

Amount Not To Exceed: $22,950.00

 

ADDITIONAL INFORMATION:

1. Contract Effective Date:                                                               July 1, 2020

2. Contract Expiration Date:                                                               June 30, 2025

3. Amount Spent To Date:                                                               $80,883.12

4. Funding                                                                                                         511 DWM Operating (Finance)