Purchasing Type: Request for Proposals (RFP)
Public Hearing: YES ☐ NO ☒ Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): All
RFP - Request for Proposals No. 17-500435 for Customer Billing System Replacement (Multiyear Contract): for use by the Department of Finance - Utility Customer Operations and the Department of Watershed Management (DWM). Recommend award to the highest scoring proposer: Systems & Software, Inc.
Amount Not To Exceed: $4,965,567.83
Body
Information Contact: Talisa Clark, CPPO
Phone Number: (404) 687-2797
PURPOSE:
Consists of the delivery, implementation, integration and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution for DeKalb County’s customer billing system replacement project. Ten (10) proposals were received.
RECOMMENDATION:
Recommended Action
Recommend award to the highest scoring proposer:
Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495
Amount Not To Exceed: $4,965,567.83
and authorize the Chief Executive Officer to execute the contract and all associated documents.
Evaluation Committee Scores:
Firms: Scores:
Systems & Software, Inc.* 72
Tyler Technologies* 72
Cayenta 69
Itineris NA 63
Wipro, LLC 63
Advance Utility Systems 58
Infor Public Sector, Inc. 57
*Tie Score - awarded to lowest cost proposal
Non-Responsive Firms
True Point Solutions
Fluentgrid Limited
Vertex
After evaluation of technical and cost proposals the recommendation is to award to the highest scoring proposer.
ADDITIONAL INFORMATION:
1. LSBE Participation: 20%
2. Contract Effective Date: Date of Award
3. Contract Expiration Date: December 31, 2023
4. Funding: 2011 Bond - CIP Line 81