File #: 2024-0204    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 1/29/2024 In control: Board of Commissioners
On agenda: 3/12/2024 Final action: 3/12/2024
Title: Commission District(s): ALL CO - Change Order No. 5 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase contract funds to continue additional go-live support training, resources and per diem professional services. Awarded to Systems & Software, Inc. Amount Not To Exceed: $250,000.00.
Attachments: 1. Agenda notes.pdf, 2. Agenda Items CPA 1072167
Purchasing Type: Change Order (CO)
Public Hearing: YES ? NO ? Department: Purchasing & Contracting

AGENDA ITEM:
Title
Commission District(s): ALL
CO - Change Order No. 5 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase contract funds to continue additional go-live support training, resources and per diem professional services. Awarded to Systems & Software, Inc. Amount Not To Exceed: $250,000.00.
Body

Information Contact: Michelle Butler, Chief Procurement Officer
Phone Number: (404) 687-3581

PURPOSE:
Awarded by the BOC on June 27, 2017, for an amount not to exceed $4,965,567.83. On October 9, 2018, the BOC approved Change Order No. 1 for an amount not to exceed $175,790.27. On May 14, 2019, the BOC approved Change Order No. 2 for an amount not to exceed $1,795,040.61. On November 17, 2020, the BOC approved Change Order No. 3 for an amount not to exceed $1,728,300.00. On October 24, 2023, the BOC approved Change Order No. 4 to increase the contract term through June 30, 2024. This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art CIS solution. This request seeks to increase the contract funds to continue additional go-live support training and resources, including professional services per diem such as the deployment of additional trainers and subject matter experts.

RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 5 with:

Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495

Amount Not To Exceed: $250,000.00

and authorize the Chief Execute Officer to ...

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