SUBSTITUTE
Public Hearing: YES ☐ NO ☒ Department: Board of Commissioners - District 6
SUBJECT:
Title
Commission District(s): All Commission Districts
A Resolution by The DeKalb County Board of Commissioners Establishing A DeKalb County Water Customer Bill Of Rights
Body
Information Contact: Commissioner Edward C. “Ted” Terry
Phone Number: 404-371-4909
PURPOSE:
A Resolution by The DeKalb County Board of Commissioners Establishing A DeKalb County Water Customer Bill Of Rights.
NEED/IMPACT:
On February 25, 2025, the DeKalb County Board of Commissioners voted to approve a “10% Rate Increase No Earlier Than May 1 for the Year 2025, and Nine Additional Increases in the Amount of 10% Each , Which Shall Become Effective on Each January 1, Beginning January 1, 2026 Through and Including January 1, 2034” and a “Resolution of the Board of Commissioners of DeKalb County Supporting Policy Changes to Protect Seniors, Disabled Individuals, and Low-Income Residents Against Upcoming Water Rate Increases,” confirming their commitment to fair, compassionate, and fiscally responsible water policies that prioritize dignity, public health, and economic stability. The DeKalb County Water Customer Bill of Rights clearly outlines what all DeKalb County water customers are entitled to under policies established by the Board of Commissioners and supported by the Water Rate Assistance Program (WRAP) and the Office of Water Customer Advocate (OWCA).
FISCAL IMPACT:
Unknown at this time.
RECOMMENDATION:
Recommended Action
To approve the resolution and authorize the Chief Executive Officer or her designee to execute all necessary documents...