Purchasing Type: Change Order (CO)
Public Hearing: YES ? NO ? Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): All
CO - Change Order No. 2 to Contract No. 1072167 for Customer Service Billing System Replacement (Multiyear Contract): for use by the Departments of Finance - Utility Customer Operations (UCO) and Watershed Management (DWM). This contract consists of the delivery, implementation, integration and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution for DeKalb County's customer billing system replacement project. Awarded to Systems & Software, Inc. Amount Not To Exceed: $1,795,040.61.
Body
Information Contact: Talisa Clark, CPPO
Phone Number: (404) 687-2797
PURPOSE:
Awarded by the BOC on June 27, 2017 for an amount not to exceed $4,965,567.83. On October 9, 2018, the BOC approved Change Order No. 1 for an amount not to exceed $175,790.27 to cover expenses of the addition of enQuesta instances for Development and Pre-Production activities to help ensure continuity of operations and fulfill disaster recovery requirements. This request is to increase the contract amount and expand the scope of work to include: 1) a longer implementation phase that will extend through August 30, 2020 but will not add more time to the contract term; 2) address 7 required software functionality gaps and need for 25 interfaces (11 of which are brand new system integrations); and 3) include maintenance and support to cover the duration of the contract term for enQuesta instances added with Change Order No. 1.
RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 2 with:
Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495
Amount Not to Exceed: $1,795,040.61
and authorize the Chief Executive Officer to execute the change order and all associated documents.
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