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File #: 2020-1251    Version: 1 Name:
Type: Resolution Status: Action
File created: 10/8/2020 In control: Board of Commissioners
On agenda: 11/17/2020 Final action: 11/17/2020
Title: Commission District(s): ALL CO - Change Order No. 3 to Contract No. 1072167 for Billing System Replacement (Multiyear Contract): for use by the Department of Innovation (IT). This contract consists of the delivery, implementation, integration and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. Awarded To: Systems & Software, Inc. Amount Not To Exceed: $1,728,300.00.
Attachments: 1. Agenda Notes, 2. Change Order Request 2020-1251
Purchasing Type: Change Order (CO)
Public Hearing: YES ? NO ? Department: Purchasing & Contracting

AGENDA ITEM:
Title
Commission District(s): ALL
CO - Change Order No. 3 to Contract No. 1072167 for Billing System Replacement (Multiyear Contract): for use by the Department of Innovation (IT). This contract consists of the delivery, implementation, integration and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. Awarded To: Systems & Software, Inc. Amount Not To Exceed: $1,728,300.00.
Body
Information Contact: Cathryn G. Horner, Director
Phone Number: (404) 371-6334
PURPOSE:
Awarded by the BOC on June 27, 2017 for an amount not to exceed $4,965,567.83. On October 9, 2018, the BOC approved Change Order No. 1 for an amount not to exceed $175,790.27 to cover expenses of the addition of enQuesta instances for Development and Pre-Production activities to help ensure continuity of operations and fulfill disaster recovery requirements. On May 14, 2019, the BOC approved Change Order No. 2 for an amount not to exceed $1,795,040.61 to cover expenses to expand the scope of work. This request is to cover additional funding due to the COVID-19 pandemic and resulting impact on vendor and County resources caused by travel and training restrictions. The project timeline had to be adjusted to include additional configuration, testing and training cycles, and accommodate new-norm requirements for revised ways to conduct testing and training.

RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 3 with:

Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495
Amount Not To Exceed: $1,728,300.00
and authorize the Chief Executive Officer to execute the change order and all associated documents.

ADDITIONAL INFORMATION:
1. LSBE Participation: 20%
2. Contract Effective Date: N...

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