Purchasing Type: Sole Source (SS)
Public Hearing: YES ☐ NO ☒ Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): ALL
SS - LexisNexis® VitalChek Network Inc. Utility Billing Payment Services: for use by the Department of Finance. Consists of providing pay-by-phone, web, and interactive voice response (IVR) services. Awarded to: LexisNexis® VitalChek Network Inc. Amount Not To Exceed: $2,884,000.00.
Body
Information Contact: Michelle Butler, CPPO, Procurement Manager
Phone Number: (404) 687-3581
PURPOSE:
The Department of Finance is requesting to enter into a service agreement with LexisNexis® VitalChek Network Inc. for Utility Billing payment services. This agreement consists of providing pay-by-phone, web, and interactive voice response (IVR) services. Previously, there were no costs to the County for pay-by-phone, web, and IVR services. LexisNexis® VitalChek is now requesting to increase the charge per transaction from $4.00 to $4.95 or 3% of the amount, whichever is the larger amount. This request will allow the services to continue through December 31, 2023; absorbs the additional increase in transaction fees so customers experience no change in existing transaction fees; and allows time for the implementation of enQuesta.
RECOMMENDATION:
Recommended Action
Recommend approval of the sole source with:
LexisNexis® VitalChek Network Inc., 6 Cadillac Drive, Suite 400, Brentwood, TN 37027
and authorize the Chief Executive Officer to execute the contract and all associated documents.
Amount Not To Exceed: $2,884,000.00
ADDITIONAL INFORMATION:
1. Contract Effective Date: Date of Award
2. Contract Expiration Date: December 31, 2023
3. Amount Spent To Date: $0.00
4. Funding: Enterprise (Finance)