File #: 2023-1092    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 8/29/2023 In control: OPS-County Operations Committee
On agenda: 10/17/2023 Final action: 10/24/2023
Title: Commission District(s): ALL CO - Change Order No. 4 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities. Awarded to Systems & Software, Inc. CONTRACT TERM INCREASE ONLY.
Attachments: 1. Agenda notes, 2. Change-Order-Request-Form_Systems and Software-EnQuesta_signed2
Purchasing Type: Change Order (CO)
Public Hearing: YES ? NO ? Department: Purchasing & Contracting

AGENDA ITEM:
Title
Commission District(s): ALL
CO - Change Order No. 4 to Contract No. 1072167 Customer Billing System Replacement (Multiyear Contract): for use by the Department of Innovation & Technology (DoIT). This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art Customer Information System (CIS) solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities. Awarded to Systems & Software, Inc. CONTRACT TERM INCREASE ONLY.
Body

Information Contact: Michelle N. Butler, Procurement Manager
Phone Number: (404) 687-3581

PURPOSE:
Awarded by the BOC on June 27, 2017, for an amount not to exceed $4,965,567.83. On October 9, 2018, the BOC approved Change Order No. 1 for an amount not to exceed $175,790.27. On May 14, 2019, the BOC approved Change Order No. 2 for an amount not to exceed $1,795.040.61. On November 17, 2020, the BOC approved Change Order No. 3 for an amount not to exceed $1,728,300.00. This contract consists of the delivery, implementation, integration, and annual maintenance and support of a state-of-the-art CIS solution. This request seeks to increase the contract term through June 30, 2024 to allow additional time to complete the outstanding implementation tasks, final user acceptance testing, and go-live activities.

RECOMMENDATION:
Recommended Action
Recommend approval of Change Order No. 4 with:

Systems & Software, Inc., 426 Industrial Avenue, Suite 140, Williston, VT 05495

and authorize the Chief Execute Officer to execute the change order and all associated documents.

ADDITIONAL INFORMATION:
1. LSBE Participation: 20%
2. ...

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