Purchasing Type: Request for Proposals (RFP)
Public Hearing: YES ☐ NO ☒ Department: Purchasing & Contracting
AGENDA ITEM:
Title
Commission District(s): ALL
RFP - Request for Proposals No. 20-500554 Phone Interpreter Services (Multiyear Contract): for use by 911 Emergency Communications Center. Consists of providing language interpreting services for the E911 Center Staff and Police Officers. Recommend award to the highest scoring proposer: Telelanguage Inc. Amount Not To Exceed: $250,000.00.
Body
Information Contact: Cathryn G. Horner, Director
Phone Number: (404) 371-6334
PURPOSE:
Consists of providing language interpreting services. Contractor shall convey information that is verbally provided to them via phone by sworn or E911 personnel in English and then translate that information to non-English speaking citizens that are also on the same call. Services will also be used to assist non-English-speaking citizens in Police and emergency related issues. Two (2) proposals were received.
RECOMMENDATION:
Recommended Action
Recommend award to the highest scoring proposer:
Telelanguage Inc.; 610 SW Broadway, Suite 200, Portland, OR 97205
Amount Not To Exceed: $250,000.00
and authorize the Chief Executive Officer to execute the contract and all associated documents.
Evaluation Committee Scores:
Firms: Scores:
Telelanguage Inc. 87
inLingo LLC 56
After evaluation of the technical and cost proposals, the recommendation is to award to the highest scoring proposer.
ADDITIONAL INFORMATION:
1. Contract Effective Date: January 1, 2021
2. Contract Expiration Date: December 31, 2025
3. Amount Spent on Previous Contract: $129,106.71
4. Funding: E-911 (E911 Communications Center)