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File #: 2020-1299    Version: 1 Name:
Type: Resolution Status: Preliminary Item
File created: 10/19/2020 In control: Board of Commissioners
On agenda: 11/10/2020 Final action:
Title: Commission District(s): ALL RFP - Request for Proposals No. 20-500554 Phone Interpreter Services (Multiyear Contract): for use by 911 Emergency Communications Center. Consists of providing language interpreting services for the E911 Center Staff and Police Officers. Recommend award to the highest scoring proposer: Telelanguage Inc. Amount Not To Exceed: $250,000.00.
Attachments: 1. Agenda Notes, 2. UD Recommendation Form, 3. Cumulative Score Report, 4. Market Survey

Purchasing Type: Request for Proposals (RFP)                               

Public Hearing:  YES      NO                                   Department: Purchasing & Contracting                                     

 

AGENDA ITEM:

Title

Commission District(s): ALL

RFP - Request for Proposals No. 20-500554 Phone Interpreter Services (Multiyear Contract): for use by 911 Emergency Communications Center. Consists of providing language interpreting services for the E911 Center Staff and Police Officers. Recommend award to the highest scoring proposer: Telelanguage Inc. Amount Not To Exceed: $250,000.00. 

Body

 

Information Contact: Cathryn G. Horner, Director

Phone Number: (404) 371-6334

 

PURPOSE:

Consists of providing language interpreting services. Contractor shall convey information that is verbally provided to them via phone by sworn or E911 personnel in English and then translate that information to non-English speaking citizens that are also on the same call. Services will also be used to assist non-English-speaking citizens in Police and emergency related issues. Two (2) proposals were received.

 

RECOMMENDATION:

Recommended Action

Recommend award to the highest scoring proposer:

 

Telelanguage Inc.; 610 SW Broadway, Suite 200, Portland, OR 97205

 

Amount Not To Exceed: $250,000.00

 

and authorize the Chief Executive Officer to execute the contract and all associated documents.

 

Evaluation Committee Scores:

 

Firms:                                                                                                                                                    Scores:

Telelanguage Inc.                                                                                                                               87

inLingo LLC                                                                                                                                                    56

 

After evaluation of the technical and cost proposals, the recommendation is to award to the highest scoring proposer.

 

ADDITIONAL INFORMATION:

1. Contract Effective Date:                                                                                     January 1, 2021

2. Contract Expiration Date:                                                                                     December 31, 2025

3. Amount Spent on Previous Contract:                                           $129,106.71

4. Funding:                                                                                                                              E-911 (E911 Communications Center)